Can Your Business Satisfy Customer Needs?

The purpose of this article is to get you to ask this question: “Can your business satisfy customer needs?” This seems like a pretty straightforward question. However, it is not always that easy to get a straight-forward answer. Most business owners will tell you that they are “definitely satisfying their customer needs.” How do they […]

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Lean Healthcare! Do Patients Benefit?

What is all the hype about using Lean principles to improve healthcare? We have been hearing a lot of talk lately about the state of healthcare. With an aging population, it is becoming a very expensive process to provide adequate healthcare to all who need it. Once you get past the political rhetoric, there are […]

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